Home Axis GoTime Support Line

When you're out on the water, the last thing you want is a technical issue cutting your day short. That's why our GoTime Support Line connects you directly with knowledgeable technical service specialists who can help troubleshoot common issues in real time. From simple diagnostics to guided solutions, we're here to help get you back to what matters most — making memories on the water.

Hours Of Operation

Seasonal Availability. March 1 – October 1 each year.

Monday – Friday: 8:00 AM – 9:00 PM EST
Saturday: 9:00 AM – 9:00 PM EST
Sunday: 1:00 PM – 5:00 PM EST

Seen over her shoulder, a woman in sunglasses steers an Axis T250 with a hand on the throttle, passengers and a forested shoreline ahead on a calm lake.

Expert Support, Right When You Need It

A day on the water shouldn't end because of a simple technical question. With the GoTime Support Line, our technical service team will walk you through easy, step-by-step diagnostics to identify the issue and help determine the fastest path forward. In many cases, we can help you get back up and running without ever leaving the dock.

A driver in a cap and sunglasses throws a shaka from the helm of an Axis A225 while a wakesurfer rides behind, passengers in the red-and-white cockpit on a forested lake.

Fast Answers. Less Downtime.

Every boating season is precious, and every minute on the water counts. Our team is committed to helping owners quickly diagnose common concerns and understand their next steps. Whether it's a system question, operational concern, or troubleshooting assistance, GoTime Support gives you confidence and support when you need it most.

Real-Time Guidance

Speak directly with trained technical support professionals who understand your boat and its systems.

Simple Diagnostics

We'll guide you through straightforward troubleshooting steps to identify and resolve common issues.

More Time on the Water

Our goal is simple: minimize downtime and help you get back to enjoying your day as quickly as possible.

Boat running down the middle of the lake

Help Is Only A Call Away

Unexpected issues happen. When they do, the GoTime Support Line is ready to help. Contact our technical service team for expert guidance, fast troubleshooting, and support designed to keep you on the water longer.

Because every minute on the water matters. Go All Out®.

Frequently Asked Questions

Who will I speak with when I call?

What if they can't fix my boat's issue?

Is there a fee for using this service?

What happens if I call outside of the hours listed?